Effective Date: July 9, 2026
SteelCraft (“SteelCraft,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices you have regarding your personal information when you visit our website, use our guest Wi-Fi, sign up for marketing communications, or otherwise interact with us.
Information We Collect
Depending on how you interact with SteelCraft, we may collect the following categories of information:
Information You Provide
You may voluntarily provide us with information including:
- Name
- Email address
- Phone number
- Mailing address (if applicable)
- Event inquiry information
- Messages or comments you send through our contact forms
- Information submitted when requesting private events or other services
- Marketing preferences
- Information provided when connecting to our guest Wi-Fi
Providing this information is voluntary; however, some information may be necessary for us to respond to your request.
Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited
- Time and date of your visit
- Referring website
- General geographic location (such as city or region)
- Cookies and similar tracking technologies
- Website usage statistics
- Diagnostic and security information
This information helps us maintain our website, improve user experience, detect security issues, and better understand how visitors use our website.
Cookies and Similar Technologies
Our website uses cookies, pixels, tags, and similar technologies to:
- Remember your preferences
- Maintain website functionality
- Measure website performance
- Understand visitor behavior
- Improve website performance
- Deliver relevant marketing and advertising where permitted
Depending on your location and applicable law, you may be presented with a cookie consent banner allowing you to accept or reject non-essential cookies.
You can also manage cookies through your browser settings. Disabling certain cookies may affect website functionality.
Analytics and Advertising
We may use third-party analytics and marketing providers to better understand website usage and improve our services. These providers may collect information using cookies and similar technologies.
Examples may include:
- Google Analytics
- Meta (Facebook and Instagram)
- Vimeo
- Email marketing providers
- Website hosting providers
These providers process information according to their own privacy policies.
How We Use Your Information
We use personal information to:
- Respond to inquiries
- Process private event requests
- Provide customer support
- Send requested communications
- Deliver newsletters and marketing communications when you have opted in
- Improve our website and services
- Analyze website performance
- Maintain website security
- Comply with legal obligations
- Detect and prevent fraud or misuse
We only process personal information where permitted by applicable law.
Sharing Your Information
We do not sell your personal information for money.
We may share personal information with trusted service providers that perform services on our behalf, including:
- Website hosting providers
- Email marketing providers
- Website analytics providers
- Technology vendors
- Payment processors (where applicable)
- Professional advisors
- Government authorities when required by law
These providers are only permitted to use your information as necessary to provide services to us.
Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Retention periods vary depending on the type of information collected and applicable legal requirements.
Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of electronic transmission or storage is completely secure.
Your California Privacy Rights
If you are a California resident, you may have the following rights under California law:
- Know what personal information we collect
- Request access to your personal information
- Request correction of inaccurate personal information
- Request deletion of personal information, subject to certain exceptions
- Request information about how your personal information is used
- Opt out of the sale or sharing of personal information, if applicable
- Limit the use of sensitive personal information, where applicable
- Not be discriminated against for exercising your privacy rights
To submit a privacy request, contact us using the information below.
We may need to verify your identity before processing certain requests.
Global Privacy Control (GPC)
Our website recognizes browser-based Global Privacy Control (GPC) signals where required by applicable California law. When detected, we will process the signal as a request to opt out of the sale or sharing of personal information where applicable.
Marketing Communications
You may unsubscribe from marketing emails at any time by clicking the “Unsubscribe” link included in our emails or by contacting us directly.
Even if you opt out of marketing communications, we may still send service-related communications regarding inquiries or requests you have submitted.
Third-Party Websites
Our website may contain links to third-party websites or embedded content, including videos and social media content. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing personal information.
Children’s Privacy
Our website is not directed toward children under 13 years of age, and we do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or technology.
When we make changes, we will update the Effective Date at the top of this page.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
SteelCraft
Email: hello@steelcraftlb.com